Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Digital downloads
  • Frequently Asked Questions

    How much weight do your shelves hold?

    Our shelves can hold 50 lbs+ when installed properly. For best installation results, mounting into studs is best. However, we do include drywall anchors as well.

    Do you include hanging hardware?

    Yes! We include all hanging hardware including screws and drywall anchors. We also include mounting instructions as well as specific instructions that pertain to individual products. If you have any further questions feel free to message us!

    What is your production time?

    Our current production time is 1-2 weeks. We do offer a "Rush My Order" listing that can be purchased to put your order at the top of the list. If there is a specific date you need your order by, please contact us prior to ordering.

    Where can I view all of your stain options?

    You can view all of our stain options on the last picture of every listing. Also, follow us on IG, @dunnrusticdesigns, for customer photos, updates, product pictures, and more!

    Do you accept custom orders?

    We love doing custom orders! Whether that means editing a current product's dimensions, color, etc. or an entirely new product, we would love to make your dream a reality! Please send a "Custom Order Request", we'd love to work with you.

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